• The Postal Museum Tickets
  • The Postal Museum Tickets
  • The Postal Museum Tickets

The Postal Museum Tickets

In a world where we are constantly connected through social media and the internet, it’s easy to forget that there was a time when we were not. The Postal Museum in London is a great way to take a step back in time and learn about how people used to communicate with one another. This museum is dedicated to the postal service and its history. Travel through the tunnels beneath London's Mount Pleasant sorting office on the miniature train.

The railway line runs from Paddington to Whitechapel.

It has several interesting exhibitions that tell the story of the postal service from its origins to the present day. If you are interested in history or want to learn more about how people used to communicate with one another, then book your Postal Museum tickets with TicketsToDo today!

Children aged 0-2 can enter for free.

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Last Updated: 7th Dec 2023
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  • Discover interactive exhibits that bring more than a century of postal engineering to life.
  • Take in a theatrical experience that transports you to the lively 1930s heyday of the railway.
  • From sorting mail on a Traveling Post Office to seeing the odd inventions that inspired it all, our entertaining displays bring you even closer to the action.
  • From cryptic Victorian Valentine cards to a lion spotted on Salisbury Plain, there's something for everyone. There was also an odd pistol. The story in the post is anything but ordinary.
  • Some previous exhibitions include Wish You Were Here: 151 Years of the British Postcard, The Great Train Robbery: Crime & The Post, and Voices from the Deep.
  • They have over 60,000 objects and thousands of records dating back 500 years.
  • Visit the Archive's 'Discovery Room,' learn how to conduct research from home, and look for links to other useful resources.

What To Expect

If you're a fan of history or even just the postal service, then you'll want to check out the Postal Museum in London. This museum is dedicated to the history of the postal service, and it's full of fascinating exhibits.

One of the highlights of the Postal Museum is the exhibition on the history of the postal service in the UK. This exhibit traces the origins of the postal service back to the early days of the British Empire. It's a fascinating look at how the postal service has evolved over time.

Another highlight of the Postal Museum is the collection of postal memorabilia. This collection includes items from all over the world, and it's a great way to see how the postal service has been used in different cultures.

Now the best highlight is the Mail Rail! The Mail Rail, located across the street from The Postal Museum, tells the story of the postal service's subterranean world beneath London's streets.

It is a 100-year-old postal railway in London. Along with traveling along the tracks that were once operational 22 hours a day, you'll be able to enjoy interactive exhibits and an audio-visual show charting a century of postal engineering innovations. Not to mention the museum also has a café and a shop.

My Tickets

  • A confirmation email will be sent within 30 minutes to you once the booking is done.
  • Make sure to check your Spam folder if you haven't received an email from us. You can also notify us via email.

Cancellation Policy:

  • Refunds and cancellations are not applicable for these tickets.

Insider Tips

  • The Postal Museum in London is a great place to learn about the history of communication. The museum has been open since 2004 and has been providing visitors with an insight into the past for many years. Here are some insider tips to make the most of your visit to The Postal Museum London. 
  • The Postal Museum has a wide range of exhibits on display. It has a wide range of exhibits on display, covering everything from the history of the postal service to the evolution of communication technology. There is something for everyone at the museum, so make sure to take your time to explore all the different exhibits. 
  • The Postal Museum offers a variety of interactive experiences. It offers a variety of interactive experiences, allowing visitors to get a hands-on look at the history of communication. From trying your hand at sending a message with a quill and ink to learning about the latest postal technology, there is plenty to do at the museum.
  • This is a fantastic little museum spread across two locations, with the main mail museum about 50m up the road from the main rail train.
  • One of the highlights is the Mail Rail, a miniature train that carried mail around London for over 50 years. Visitors can take a ride on the Mail Rail and learn about the engineering feat that made it possible. 
  • Another highlight of the museum is the Mail Coach, which carried mail and passengers between London and Bristol in the early 1800s. This exhibit includes a replica of the coach and gives visitors a chance to learn about the lives of the people who traveled by mail coach.
  • Once you're inside, you'll find a range of exhibits covering everything from the early days of postal communication to the present day. 
  • For more detailed experience try downloading the audio guide available.
  • Check out the TicketsToDo page we have other attractions such as Warner Bros Studio London Tickets, Westminster Abbey Tickets, London Dungeon Tickets, Clink Prison Museum Tickets, Royal Albert Hall Tours Tickets, and more.

Know Before You Go

Operating Hours:

  • Opens Wednesday to Sunday 10:00 am - 05:00 pm.
  • Extra October Half Term date: Tuesday 24 October.
  • Arrive at the Mail Rail Lower Ground Floor at the time of your ticket.
  • When you arrive, you will be assigned to a ride as close to the time on your ticket as possible.
  • You may be required to queue for a short period during peak times.
  • Visitors of all ages are welcome to ride, but children under the age of 12 must be accompanied by an adult.
  • Guests who are under the influence of drugs or alcohol will be denied entry.
  • Small spaces, motion, loud noises, and flashing lights may not be suitable for those who are sensitive to these factors.

Entry & Services:

  • You can book your tickets with us to avoid standing in line!
  • You are not permitted to ride Mail Rail after the 4:00 PM Sorted! session.
  • The exhibitions at the museum are open until 5 PM.

How To Use

  • Following your booking, you will receive an E-Ticket via your email address.
  • You must bring a copy of the E-Ticket with you.


15-20 Phoenix Pl, London WC1X 0DA, United Kingdom.
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  • How long is the Postal Museum ride?

    The Postal Museum ride lasts about 15 minutes, including boarding and disembarking at the depot.

  • When did the postal museum open?

    The Postal Museum opened in the year 2004.

  • How many Royal mail trains are there?

    They are run by Royal Mail's dedicated fleet of 15 windowless, sealed trains designed specifically to transport mail containers. The west coast main line's four-car trains have already been upgraded by reducing the number of doors to increase capacity by nearly one-third.