Terms & Conditions
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
- United Arab of Emirates is our country of domicile.
- Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
- if you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
- The cardholder must retain a copy of transaction records and Merchant policies and rules.
- Your Agreement
1.1 Your Acknowledgement
2.1 TicketsToDo Modifications
- Access and Use of the Services
3.1 Ownership of Content
3.2 Provision and Accessibility of Services
3.1.1 This Website, the domain name (www.ticketstodo.com), sub domains, features, contents and application services (including without limitation to any mobile application services) offered periodically by TicketsToDo in connection therewith are owned and operated by TicketsToDo .
3.2.3 If you link to this Website, TicketsToDo may revoke your rights to so link at any time, at TicketsToDo 's sole discretion. TicketsToDo reserves the right to require prior written consent before linking to this Website.
- Website and Content
4.1 Use of the Content
4.2.1 TicketsToDo cannot guarantee the identity of any other users with whom you may interact with in the course of using this Website. TicketsToDo cannot guarantee the authenticity and accuracy of any content, materials or information which other users or the Operators may provide. All Content accessed by you using this Website is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.
4.2.2 TicketsToDo cannot guarantee the identity of any other users with whom you may interact with in the course of using this Website. TicketsToDo cannot guarantee the authenticity and accuracy of any content, materials or information which other users or the Operators may provide. All Content accessed by you using this Website is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.
4.1.2 If TicketsToDo agrees to grant you access to this Website and/or the Content, such access shall be non-exclusive, non-transferable and limited license to access this Website in accordance with this Terms and Use. TicketsToDo may, at its absolute discretion and at any time, without prior notice to you, amend or remove or alter the presentation, substance or functionality of any part or all of the Content from this Website.
4.1.3 AYou shall abide by all copyright notices, trademark rules, information, and restrictions contained in this Website and the Content accessed through this Website, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever this Website or the Content or third party submissions or other proprietary rights not owned by you without the express prior written consent of the respective owners, or in any way that violates any third party rights.
- Intellectual Property Rights
5.1 Intellectual Property
5.1.1 All intellectual property rights subsisting in respect of this Website belong to TicketsToDo or have been licensed to TicketsToDo for use on this Website. This Website, the Services and the Content are protected by copyright and other intellectual property rights as collective works and/or compilations, pursuant to applicable copyright laws, international conventions, and other intellectual property laws. You undertake that:
(a) Yaou shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any part of this Website and the Content, software, materials, or the Services in whole or in part;
(b) You shall only download or copy the Content (and other items displayed on this Website or related to the Services) for personal and non-commercial use only, provided that you maintain all copyright and other notices contained in such Content; and
(c) You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal and noncommercial use is expressly prohibited without prior written permission from TicketsToDo or from the copyright holder identified in such Contents copyright notice.
- User Submissions
6.1 Uploading of Information
6.1.1 In the course of accessing this Website or using the Services, you may provide information which may be used by TicketsToDo and/or the Operators in connection with the Services and which may be visible to other users of this Website. You understand that by posting information or content on the Website or otherwise providing content, materials or information to TicketsToDo and/or the Operators in connection with the Services (“User Submissions”):
(a) You hereby grant to TicketsToDo and the Operators a non-exclusive, worldwide, royalty free, perpetual, irrevocable, sub-licensable and transferable right to use and fully exploit such User Submissions, including all related intellectual property rights subsisted thereon, in connection with providing the Services and operating this Website and TicketsToDo ’s business, including but not limited to the promotion and redistribution of part or all of the Services and derivative works thereof in any media formats and through any media channels;
(d) You acknowledge and agree that TicketsToDo retains the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to TicketsToDo does not affect your ownership of or right to grant additional non-exclusive licenses to the material in the User Submissions, unless otherwise agreed in writing; and
(e) That all the User Submissions publicly posted or privately transmitted through this Website is the sole responsibility of you and that TicketsToDo will not be liable for any errors or omissions in any content.
- Removal of User Submissions
7.1 Use of this Website and the Services
7.2 Removal of User Submissions
7.3 Removal of User Submissions
7.1.1 You represent, warrant and undertake to TicketsToDo that you will not provide any User Submissions or otherwise use this Website or the Services in a manner that:
(a) Infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; or
(b) Violates any law, statute, ordinance or regulation; or
(c) Is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; or
(d) Involves commercial activities and/or sales without TicketsToDo ’s prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or
(e) Constitutes libel, impersonates any person or entity, including but not limited to any employee or representative of TicketsToDo ; or
(f) Contains a virus, trojan horse, worm, time bomb, or other harmful computer code, file, or program.
7.2.1 TicketsToDo reserves the right to remove any User Submissions from this Website at any time, for any reason including but not limited to, receipt of claims or allegations from third parties or authorities relating to such User Submission or if TicketsToDo is concerned that you may have breached any of the preceding representations, warranties or undertakings, or for no reason at all.
7.3.2 You acknowledge and agree that you shall be solely responsible for your own User Submissions and the consequences of posting or publishing all of your User Submissions on this Website. You represent, warrant and undertake to TicketsToDo that:
7.3.3 You are responsible for all of your activity in connection with using this Website and/or the Services. You further represent, warrant and undertake to TicketsToDo that you shall not:
(b) Neither the User Submissions nor your posting, uploading, publication, submission or transmittal of the User Submission or TicketsToDo ’s use of the User Submissions, or any portion thereof, on or through this Website and/or the Services will infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law, rule or regulation.
(a) Conduct any fraudulent, abusive, or otherwise illegal activity which may be grounds for termination of your right to access or use this Website and/or the Services; or
(b) Post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of this Website; or
(c) Violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity that is expressly prohibited; or
(d) Run maillist, listserv, or any other form of auto-responder, or "spam" on this Website, or any processes that run or are activated while you are not logged on to this Website, or that otherwise interfere with the proper working of or place an unreasonable load on this Websites infrastructure; or
(e) Use manual or automated software, devices, or other processes to "crawl," "scrape," or "spider" any page of this Website; or
(f) Decompile, reverse engineer, or otherwise attempt to obtain the source code of this Website.
- Registration and Security
8.1 Opening of the TicketsToDo Account
8.2 Provision of Personal Information
8.1.1 In the course of using the Services, you may be required to open and maintain an account with TicketsToDo (“TicketsToDo Account”).
8.2.1 As a condition to using some aspects of the Services, you may be required to register with TicketsToDo and select a password and user name (“TicketsToDo User ID”). If you are accessing the Services through a Third Party Website or service, TicketsToDo may require that your TicketsToDo User ID be the same as your user name for such Third Party Website or service.
8.2.3 You represent that you shall not:
8.2.4 TicketsToDo reserves the right to refuse registration of or to cancel a TicketsToDo Account at its sole discretion. You shall be responsible for maintaining the confidentiality of your password.
(a)Select or use as a TicketsToDo User ID a name of another person with the intent to impersonate that person; or
(b)Use as a TicketsToDo User ID a name subject to any rights of a person other than you without appropriate authorization.
- Tickets, Vouchers, Fees and Payment
9.1 Purchase and Use of the Vouchers
9.2 Terms of the Vouchers
9.3 Cancelation of Vouchers
9.4 Required Assistance
9.5 Additional Charges
9.6 Modifications to Charges
9.7 TicketsToDo ’s Rights and Obligations
9.8 The above terms and conditions & return policies are applicable to all TicketsToDo users worldwide.
9.1.1 Through this Website, you may purchase vouchers from TicketsToDo for the Services (“Vouchers”) offered by the Operators in the various destinations. Subject to the policy of the relevant Operator, you will receive an email confirmation of your purchase that will contain a Voucher confirmation number (“Confirmation Number”) and a printable version of your Voucher.
9.1.2 In order to use your Voucher, you must appear in person at the meeting point designated by the relevant Operator on time, and present such documents and/or information as may be required by the Operator, that may include your Confirmation Number and/or your printed Voucher. If you fail to appear on time or to provide the required documents or information, no refunds will be granted.
9.1.3 An Operator may also require you to provide an identification document bearing your photo in order to use your Voucher. Neither TicketsToDo nor the Operator is responsible for lost, destroyed or stolen Vouchers or Confirmation Numbers. Vouchers will be void if the relevant Services to be provided are prohibited by law. If you attempt to use a Voucher in an unlawful manner (e.g., you attempt to use a Voucher for wine tasting when you are under the legal age to do so), the respective Operator may refuse to accept your Voucher, and no refunds will be granted.
9.2.2 Vouchers are admission tickets to one-time events ('Events'): the date(s) on which a Voucher can be used will be stated on the Voucher. If you do not use your Vouchers on or by the date(s) noted on such Vouchers, except as expressly set forth therein, no refunds will be granted.
9.3.1 You may cancel your Voucher by contacting TicketsToDo customer service within the cancelation period, as stated at the time of purchase on the Website. Cancelation windows vary on a case by case basis. A Voucher canceled with the required notice will be refunded in full to the original source of payment i.e. credit card you used to purchase such Voucher.
9.3.2 The Operator, not TicketsToDo , is the offeror of the Services for the Events, to which the Vouchers correspond to, and is solely responsible for accepting or rejecting any Voucher you purchase, as related to all such Services.
9.3.3 Please directly consult with the Operator if you have any inquiries or complaints in respect of the Service you received in connection with your Voucher. Except as expressly set forth herein, all fees paid for Vouchers are non-refundable. Prices quoted for Vouchers are in the currency stated on the Website at the time prior to purchase.
9.3.4 If an Event which you have purchased a Voucher for is canceled by the Operator, TicketsToDo will notify you as soon as reasonably practicable, and will process a full refund to the payment mode you used to purchase such Voucher.
9.5.1 TicketsToDo reserves the right to require payment of fees or charges for any Services offered by TicketsToDo . You shall pay all applicable fees or charges, as described on this Website in connection with such Services selected by you.
9.6.1 TicketsToDo reserves the right to change its price list for fees or charges at any time, upon notice to you, which may be sent to you by email or posted on this Website. Your use, or continued use, of the Services offered by TicketsToDo following such notification constitutes your acceptance of any new or revised fees or charges.
9.7.1 TicketsToDo reserves the right to deny and cancel bookings or purchases of any Services that are deemed in violation of this policy. Such a determination is at TicketsToDo ’s sole discretion.
9.7.2 TicketsToDo intends to offer or procure the Operators to offer the Services to you at the best price available on the market. You acknowledge and agree that all taxes and additional fees for particular Services that may be payable for using the Services are expressly excluded in determining the best price.
9.7.3 Whilst the Operators are required to provide TicketsToDo with accurate and updated prices of the Services on this Website, TicketsToDo cannot guarantee that all prices for the Services provided by the Operators are accurate and updated at all times.
10.1 TicketsToDo Credits
10.2 TicketsToDo Coupons
10.3 Abuse of Discounts
10.1.1 Tickets To Do Credits are credits which are added to your Tickets To Do Account, which may be used to purchase Vouchers from this Website, or used to reduce the final checkout price of the Voucher.
10.1.2 Tickets To Do Credits may be attained through the following means:
10.1.3 The amount of TicketsToDo credits received may vary with each purchase, at the sole discretion of TicketsToDo .
(a) You may receive TicketsToDo Credits through rebates from previous purchases; or
(b)You may be given TicketsToDo Credits by TicketsToDo ; or
(c)You may receive TicketsToDo Credits upon completion of the TicketsToDo experience, through the submission of reviews on TicketsToDo ’s review mechanism; or
(d)You may receive TicketsToDo Credits by other authorized means as determined at TicketsToDo ’s sole discretion.
10.2.1 TicketsToDo Coupons are coupons with a one-time use that will be sent to your designated email address or applied directly to your TicketsToDo Account, which may be used in exchange for future discounts off future bookings on the TicketsToDo Booking Platform.
10.2.2 TicketsToDo Credits may be attained through the following means:
(a)You may receive TicketsToDo Coupons through the Tickets To Do Referral Program, as further elaborated on in Clause 11; or
(b)You may receive TicketsToDo Coupons by other authorized means as
(a)Termination of your TicketsToDo Account with immediate effect; or
(b)Cancelation of all TicketsToDo Credits or TicketsToDo Coupons as previously accrued; or
(c)Refusal of the provision of the Services to you; or
(d)Any other measures as deemed appropriate by TicketsToDo at its sole discretion.
- TicketsToDo Referral Program
11.1.1 On certain TicketsToDo Sites, TicketsToDo may offer members the chance to earn TicketsToDo Coupons, when they invite friends to become members of a TicketsToDo Site and those friends make a confirmed booking through an authorized TicketsToDo invitation channel (“TicketsToDo Authorized Channel”) (e.g. an invitation sent through TicketsToDo ’s website, Facebook or another social media channel as supported by TicketsToDo ).
11.2.1 You may only earn TicketsToDo Coupons via TicketsToDo’s authorized member invite mechanisms. Referrals outside of TicketsToDo Authorized Channel will not result in any TicketsToDo Coupons. You understand that TicketsToDo Coupons are not transferable, may not be auctioned, bartered or sold, and may not be pooled with other members.
11.2.2 You will only receive TicketsToDo Coupons for the first confirmed booking made by a friend who makes his or her first booking on the TicketsToDo Sites and subsequently completes his or her first booking as a result of an invite from you via a TicketsToDo Authorized Channel. If your friend does not follow the directions in the invite email or other valid invite mechanism to accept the invitation, you may not receive TicketsToDo Coupons, and TicketsToDo will have no liability to you for your friend’s failure to follow directions.
11.2.4 You must not conduct your own promotion in connection with the TicketsToDo Referral Program. You may not engage in any promotional, marketing, or other advertising activities on behalf of TicketsToDo, including the use of any trademarks of TicketsToDo.
11.2.6 Tickets To Do Coupons will be emailed to your designated email address within 24 hours of one of your qualifying invitees completing his or her confirmed booking on TicketsToDo’s website.
11.2.7 The Tickets To Do Referral Program is void where prohibited by law. TicketsToDo reserves the right to modify or terminate the TicketsToDo Referral Program at any time. Should there be any tax liability for the accumulation and/or use of TicketsToDo Coupons, such taxes are the sole responsibility of the participant. You understand that your TicketsToDo Account may not accurately reflect the TicketsToDo Coupons you have actually earned. TicketsToDo will have no liability for any errors displayed in your TicketsToDo Account.
13.1 TicketsToDo ’s Indemnification
13.2 TicketsToDo ’s Involvement
13.2.1 TicketsToDo may, if necessary, participate in the defense of any claim or action and any negotiations for settlement. You will not make any settlement that may adversely affect the rights or obligations of TicketsToDo without TicketsToDo ’s prior written approval. TicketsToDo reserves the right, at its expense and upon notice to you to assume exclusive defense and control of any claim or action.
- Disclaimers and Limitation of Liability
14.1 Parties’ Relationship
14.2 Services and Comments
14.3 Exemption of Liability
14.1.1 TicketsToDo has no special relationship with or fiduciary duty to you for accessing and using this Website and the Content. You acknowledge that TicketsToDo has no control over, and no duty to take any action regarding:
(a)Which users gain access to this Website;
(b)What content you access via this Website;
(c)What effects the Content may have on you;
(d)How you may interpret or use the Content; and
(e) What actions you may take as a result of having been exposed to the Content.
14.2.1 You acknowledge and agree that the Operators may offer the Services on this Website, and that suggestions or recommendations may be given by the Operators or Users of this Website. TicketsToDo makes no representations or warranties regarding the accuracy of descriptions anywhere on the Services, or regarding suggestions or recommendations of the Services offered or purchased through this Website.
14.3.1 In no event will TicketsToDo , this Website, or any of TicketsToDo ’s holding companies, subsidiaries, affiliates, officers, directors and/or employees be liable for any loss of profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from:
14.3.2 These limitations and exclusions apply without regard to whether the damages arise from:
14.3.3 This Website, including all content, software, functions, materials and information made available on or accessed through this Website, is provided on an "as is" basis. To the fullest extent permissible by applicable law, TicketsToDo makes no representations or warranties of any kind, either express or implied, including but not limited to the content on this Website or the materials, information and functions made accessible through this Website, for any of the Services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through this Website, or for Operator ability, fitness for a particular purpose, non-infringement, or that the use of the Services will be uninterrupted or error-free.
14.3.5 You acknowledge and agree that you will not hold or seek to hold TicketsToDo responsible for the content provided by any Operator or third party and you further acknowledge and agree that TicketsToDo is not a party to any transaction in relation to the Services provided by any Operator or third party. TicketsToDo has no control over and does not guarantee the safety of any transaction, tours and/or activities or the truth or accuracy of any listing or other content provided by any Operator or third party on this Website.
(a) This Website; or
(d) Use of this Website, tools or Services we provide related to the business we operate on this Website by you or any third party; or
(e) Any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages.
(a) Breach of contract; or
(b) Breach of warranty; or
(c) Strict liability; or
(e) Negligence; or
(f) Any other cause of action, to the maximum extent that such exclusion and limitations are not prohibited by applicable law.
14.4.2 In any event, to the fullest extent permissible by the applicable law, TicketsToDo’s liability, and the liability of any member of TicketsToDo, to you or any third party in any circumstance arising out of or in connection with this Website is limited to the greater of:
(a) The amount of fees you paid to TicketsToDo in the twelve months prior to the action giving rise to liability; or
- Interaction with Third Parties
15.1 Links to Third Party Websites
15.2 TicketsToDo’s Responsibility
15.1.1 This Website may contain links to third party websites or services (“Third Party Websites”) that are not owned or controlled by TicketsToDo, or the Services may be accessible by logging in through a Third Party Website. Links to Third Party Websites do not constitute an endorsement or recommendation by TicketsToDo of such Third Party Websites or the information, products, advertising or other materials available on those Third Party Websites.
15.1.3 TicketsToDo has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites. In addition, TicketsToDo will not and cannot monitor, verify, censor or edit the content of any Third Party Website. By using the Services, you expressly relieve and hold TicketsToDo harmless from any and all liability arising from your use of any Third Party Website.
15.1.4 Your interactions with organizations and/or individuals found on or through the Services including but not limited to the Operators, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals.
15.1.5 You should conduct whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.
15.2.1 You agree that TicketsToDo shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that TicketsToDo is under no obligation to become involved. In the event that you have a dispute with one or more other users or third parties, you hereby release TicketsToDo, its holding companies, subsidiaries, officers, directors, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.
16.1 Termination by Tickets To Do
16.2 Effects of Termination
- Governing Law & Jurisdiction
17.1 Governing Law